Today’s workers live in an environment of rapid change. Changing industry demands, internal culture realignments and increasing customer-facing challenges are the new norms. A recent study by Adobe indicated that 61.2% of respondents, when asked about the status of “Social Learning,” indicated they were using some form of social learning applications.
What is prevalent is that effective Social Learning needs to access pockets of expertise across an organization. In fact, 79.3% of the Abode responders rated micro-based social learning as a preferred tool to increase employee engagement. The study clearly pointed out that engaging social learning must include:
• On-demand, real-time discussion to support training and the sharing of experiences.
• Opportunities to foster “on the job” social learning discussions.
• A learning application that allows users to interact through chat forums and access to knowledge repositories.
• Access to mentors and coaches when needed by the users in real-time.
When an organization provides a tool to drive the free and immediate exchange of ideas, a culture of collaboration builds and in turn, fosters innovative thinking. When the social learning tool is collaboration centred, then organizations improve productivity and gain competitive advantages.
Social learning content is best suited for:
• Leadership development
• Career planning
• Product knowledge awareness
Overall, organizational sustainability and customer engagement improves. As a result, internal and external trust throughout is stronger from the executive suite to the floor level. Additional, social learning can be extended to your clients and is a quick and responsive way to provide information about new and existing services or products.
Gauge is an interactive “handheld mentor”; it is available anytime, anywhere. When the “mentoring moment” is sparked through Gauge’s microlearning question, then the answer and addition resources are provided in real-time.
The biggest challenge to social learning adoption is stakeholder engagement. Gauge overcomes this by supporting user interactions with rewards; and immediate, personalized feedback with consistent progress reports.
Gauge libraries can be configured to address specific organization or industry topics and needs.
Gauge provides learning transactional data for LMS leaders to help them understand where knowledge is needed and determine the impact of L&D investments.
In today’s geographically dispersed operating theatres, Gauge enables the sharing of information and best practices and improving investments in human capital, which is the highest single cost of any operation.
Gauge is building its database of scenario questions for libraries of information on best practices in various industries.
Purpose of Questions
Gauge as a platform has one primary purpose that is to provide users with Mentoring Moments through a micro-learning format. Our goal is to provide information that will make users feel more capable.
The questions and answers in the Gauge library are intended to elicit one of three reactions:
- Wow…I knew that the answer and source material would be helpful for…
- That’s interesting…maybe I should check out the referenced material or talk with the Subject Matter Mentor (SMM) who created it
- I’m not sure if I agree with the answer…maybe I will get more information and clarity from the source documents or SMM
The Business Basics section will feature mentoring information regarding, Etiquette, Nomenclature and Mental Strength. The “Basics” area of focus is getting users ready for the more challenging questions that are presented in the Middle Management and Executive levels (Management, Marketing, Finance and HR).
Inquisitive minds are found in all industries, be it service businesses, not-for-profits, recreation and agriculture, to name a few. Research has shown that Gauge users are usually between 30 and 50. They are aware that career growth is necessary, but they don’t have the “bandwidth to take leader lead courses. They like to learn at their speed, they like focused but credible microlearning formats, and that is the premise of questions going into the Gauge libraries.
The Gauge Teams Needs YOU as a Subject Matter Mentor (SMM).
Question: What is in it for you to be an SMM?
Answer: Visibility and credibility to a business-oriented audience. You will be appealing to an audience that is keen to learn and eager to engage with those who can help with challenges. These are decision-makers, decision influencers or individuals who want to lead.
“More Information: The Current Gauge SMM offer is free exposure to your target audiences. Your name is first and foremost when the participant wants “More Information” than that provided in the answer.
In the future, Gauge will be charging for this SMM exposure, but for the first twenty-five (25) SMMs to sign up with us (at no charge) they will have the right input up to 25 questions per month for a limited time.
Gauge Gamification Question Formatting Protocols
- The question format is designed to create a response that will cause the reader to request further information on the subject at hand.
- The question voice must be at a grade 10 readability level and be able to be read aloud in less than 10 seconds.
- All questions must fall under three voice categories:
- Situation description
- Problem statement
- Implication assertion
- Negative attributions can be put into the question voice, but the lead statement must then be written at a grade 8 readability level. Examples of these type of negative attributions could be:
- Which of the following does not apply…
- A leader does not…
- Which of the following is least likely to occur…
- Each question will have the following answer response options attached to it:
- True or False.
- Multiple-Choice based one to four answer options. Each option will be no longer than seven words.
- If more than three answer options are presented, then one must be obscure or amusing.
- All answers must exhibit a “Need Payoff” voice to solicit a “wow I knew that” expression or an “I would like to know more” and action is taken by using the “More Information” field.
- Using the epistemic approach and voicing the participant will want a disciplined and focused approach to the answer and credible reference materials to support the answer.
- Reference materials can be articles (two pages best), studies, blogs, videos etc.
- Reference can also be made to the question author as a Subject Matter Mentor (SMM).
- Gauge Gamification has an input format to allow the author to input information needed.
- The Gauge Gamification question input will allow the author to designate to which Gauge libraries the question can be posted.
To succeed, we need to know what our weaknesses are and then find out how to resolve them. When we learn, we feel more confident, and the mental strength gained by being comfortable with life and business discussions is a major driver for self-satisfaction.
Most successful leaders are learners they take time to gain information regarding best business practices, innovative approaches to problem-solving and network with subject matter expert information to mentor them.
If you work to discover your weaknesses and mitigate them, then you are able to strengthen the fundamental aspects of your leadership potential.
Learning will prompt leaders and team members to see how hidden gaps in knowledge will impact on customer experience, productivity and engagement. It is guessing that, but decision making at risk and environments where risk is high engagement is diminished.
In today learning must be on-demand and details provided in micro-learning formats. We all know that learned content dissipates quickly, particularly after "leader lead" learning sessions. Being able to refresh learning in a "mentoring moment" format increases retention.
In a performance-driven organization, there is one business objective that leads to growth that “Measurement is the key to effective growth.” With measurement, people must know how well they are doing and what they need to do to be more effective.
Finally, learning must be entertaining, the higher the enjoyment, the greater the engagement with the content and a positive learning environment will always lead to the sharing of the information learned. When we share, we teach, and when we teach, we reinforce our knowledge retained and feel mentally stronger.
Gauge is a serious but fun business game to help players gain knowledge by providing them with resources immediately when they identify their need.
Using the Gauge Gamification platform, learners are provided with an opportunity to on-demand, real-time interactive business mentoring system. Gauge connects users with a knowledge evaluation system like a GPS does while driving. Gauge reaffirms what you know, suggests what you need to know, then connects to industry subject matter a click of the “More Information” field.
“Gamification and engagement are hot topics within the business literature” according to Harvard Business Review.
Gauge Gamification is a dynamic profiling engine that delivers all the characteristics outlined in this blog, operating under the appearance of a proven competitive interactive business game.
When I was younger my philosophy of life was “Lead me not into temptation …show me where it is and I will find it myself’.
Every one of needs to know, what will help them gain more personal self-satisfaction in business and life? They need someone or something that will help them discover the direction they need to take to grow mentally stronger. Usually, their direction is revealed through someone asking questions and providing them with background information that clarifies and prepares them to achieve success.
GPS has changed the way we travel. Today we simply press a button, tell our GPS where we want and it tells us:
- Where we are now
- How long it will take to get there
- The resources (gas, food) along the way
- Points us in the direction we need to go
- Keeps us up to date on the issues that could impede our progress
- Provides course corrections as we progress.
The Gauge Gamification platform does exactly the same for improvement-oriented organizations and the individuals inside those organizations.
Just as our GPS identifies the best options to progress towards our destination, Gauge a Positioning System that:
- Reaffirms what is already known
- Highlights what needs to be learned
- Creates mentally stronger decision making
- Provides career routing options that help explore new areas of learning more confidently.
What makes Gauge effective is that it provides “mentoring moments” as the need for more information is identified. Gauge delivers micro-learning in a format that is succinct and backed up with credible resources when requested.
Gauge like a GPS, it is easy to use and gives your career direction.